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Privacy Policy

Conductr App – Privacy Policy

(Last Updated: 22/09/2025 ) – 

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Conductr Software and tells You about Your privacy rights and how the law protects You.

By using the Software, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

V2Designs [ABN: 73171765491] is the developer and provider of the Conductr software.

2. Information We Collect

We collect the following types of information:

  • 2.1. Information You Provide Directly:
    • Email Address: When You start a trial or subscribe to updates within the Software (via the welcome screen), We collect Your email address.
      • Purpose: To send You important updates, product information, promotional offers (if You opt-in), and to manage Your trial.
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  • 2.2. Information Collected Automatically/Indirectly:
    • Device Identification (Hostname): When You activate Your license, Your device’s hostname (os.hostname()) is transmitted to Our licensing provider (Dodo Payments).
      • Purpose: To manage and validate Your Software license, prevent unauthorized use, and track unique instances for licensing purposes.
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    • Transaction Data: When You purchase a license key, our third-party payment and licensing provider (Dodo Payments) collects transaction details, including Your name, address, email, payment information, and the license key issued. V2Designs only receives confirmation of purchase and the issued license key.
      • Purpose: To process Your purchase, issue and manage Your license, and for financial record-keeping.
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    • Anonymous Usage Data: We may collect anonymized, aggregated data about how the Software is used (e.g., which DAW profiles are most popular, frequency of use). This data is generalized and cannot identify individual users.
      • Purpose: To improve the Software’s features, performance, and user experience.
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3. How We Use Your Information

We use Your Personal Data for the following purposes:

  • To Provide and Maintain Our Software: Including managing Your license and activation.
  • To Manage Your Account/Trial: To allow You to use the Software and access its features.
  • To Contact You: By email, push notifications, or other equivalent forms of electronic communication regarding updates, bug fixes, or information related to the Software.
  • For Analytics: To understand usage patterns, improve the Software, and develop new features.
  • For Business Transfers: In connection with any merger, sale of V2Designs assets, financing, or acquisition of all or a portion of Our business.
  • For Legal Compliance: To comply with legal obligations and respond to legal requests.

4. How We Share Your Information

We may share Your personal information in the following situations:

  • With Service Providers: We use third-party service providers to perform functions on Our behalf, such as:
    • Dodo Payments: Our licensing and payment provider, which processes Your purchases and manages Your license keys. Your hostname is sent to them for activation.
    • MailerLite: Our email marketing service, which stores Your email address for communication purposes.
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  • For Business Transfers: With other companies in connection with, or during negotiations of, any merger, sale of V2Designs assets, financing, or acquisition of all or a portion of Our business.
  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

5. Data Retention

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to manage Your active license, comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.

6. Your Privacy Rights

Depending on Your location (e.g., EU under GDPR, California under CCPA), You may have the following rights regarding Your personal data:

  • Right to Access: Request a copy of the personal data We hold about You.
  • Right to Rectification: Request that We correct any inaccurate or incomplete data.
  • Right to Erasure (Right to Be Forgotten): Request that We delete Your personal data.
  • Right to Restrict Processing: Request that We limit the way We use Your data.
  • Right to Data Portability: Request Your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to Our processing of Your data in certain circumstances.

To exercise any of these rights, please contact us at hello@conductr.app. We will respond to Your request within a reasonable timeframe, as required by law.

7. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

8. Children’s Privacy

Our Software is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

9. Links to Other Websites

Our Software may contain links to other websites that are not operated by Us (e.g., our purchase link to Dodo Payments.) If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

10. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If You have any questions about this Privacy Policy, You can contact us:

  • By email: hello@conductr.app
  • Via our Discord community: https://discord.gg/kz4Ektj6Jk
  • Via our Telegram support channel: t.me/conductr_support